Subprocessors
Last updated 21 September 2026
The 19 service providers that process personal data on our behalf to run GainTrace. Customer Data is stored at rest in the EU (AWS, Ireland). We give customers 30 days' notice before adding or replacing a sub-processor, as set out in our Data Processing Agreement.
Infrastructure and AI
Where GainTrace runs, and the providers behind our predictions and generative AI features.
| Provider | What they do for us | Location |
|---|---|---|
| Amazon Web Services (AWS) | Cloud hosting and database; Customer Data stored at rest | European Union (Ireland) |
| Cloudflare | Network edge, TLS and secure tunnel for the GainTrace app; website hosting for gaintrace.com | Global |
| GitHub | Source code hosting, code review and deployment pipelines | United States |
| Anthropic | Large language model provider for generative AI features | United States |
| OpenAI | Large language model provider for generative AI features | United States |
| Deepgram | Voice and meeting transcription | United States |
Product and operations
The providers that run sign-in, email, meetings, analytics, error monitoring, support, project management, scheduling, and billing.
| Provider | What they do for us | Location |
|---|---|---|
| Attio | Customer relationship management (CRM) for leads and contacts | European Union |
| Better Auth | Authentication and session management | United States |
| Google Workspace and Google Meet for our email, documents and video meetings; sign-in (Google OAuth); website analytics (Google Analytics via Tag Manager); and fonts | United States and EU | |
| Microsoft | Enterprise sign-in (Azure AD) | United States and EU |
| PostHog | Product analytics and session replay | European Union |
| Sentry | Error and performance monitoring | European Union (Germany) |
| Intercom | Customer support messaging and help desk | United States |
| Basecamp | Internal project management and team communication | United States |
| Granola | AI meeting notes for our team's calls | United States |
| Fireflies.ai | AI meeting notetaker and transcription for our calls | United States |
| Resend | Transactional and product email | United States |
| Cal.com | Demo and meeting scheduling | United States and EU |
| Stripe | Payments and subscription billing (payment processor) | United States and Ireland |
Regions show where a provider primarily operates or stores data. Some providers may access data from outside the European Economic Area under the EU Standard Contractual Clauses and the UK Addendum. Questions: [email protected].